Finding your eMedical and INZ health case reference numbers
We may ask you for your eMedical reference number (NZER) or INZ health case reference number (NZHR) when you apply for a visa using Immigration Online.
Health
- Acceptable standard of health criteria for visa approvals
- Evidence you are in good health
- Who needs an X-ray or medical examination
- Getting an X-ray or medical examination
- Find a radiologist or doctor near you
- Identity documents for x-rays and medical examinations
- Finding your eMedical and INZ health case reference numbers
- What we do with your x-ray and examination results
- Countries with a low incidence of tuberculosis
- Countries with a high risk of HIV
- Working holiday visa medical requirements
- Medical and x-ray certificates for existing Essential Skills Work Visa applications
- Getting public health care in New Zealand
- Medical waivers for visa applications
About eMedical
We may request you to have a medical examination when we are processing your visa application. eMedical is an electronic health processing system that is used by approved panel physicians to send us the results of your medical examination.
Acceptable standard of health criteria for visa approvals
eMedical reference number (NZER)
When you visit a panel physician to have a medical examination, the panel physician creates an eMedical case for you. This generates an eMedical reference number (NZER). Your NZER is used to identify you in the eMedical system.
Immigration New Zealand health case reference number (NZHR)
If you are applying for a Visitor Visa or an Accredited Employer Work Visa (AEWV) and we require you to have a medical examination, we will create a case in eMedical for you. We will then provide you with an INZ health case reference number (NZHR). You must provide your NZHR to the panel physician when you book your medical examination.
If you are applying for another type of visa, your NZHR will be created after you provide us with your medical examination. You do not need to provide your NZHR to the panel physician.
Where to find your NZER or NZHR
You can find your NZER and NZHR in the following documents.
eMedical information sheet
When you visit a panel physician you can request an eMedical information sheet from their clinic. You can find your NZER in the 'Client visa details' section of this document. If you are applying for a Visitor Visa or an AEWV and we have asked you to get a medical examination, you can also find your NZHR in the 'Client visa details' section of this document.
eMedical email notification
When you visit a panel physician you can choose to receive automatic emails from eMedical. These emails will go to the email address that you provided to your panel physician. You can find your NZER in the body of these emails. If you are applying for a Visitor Visa or an AEWV and we have asked you to get a medical examination, you can also find your NZHR in the body of these emails.
Letter from INZ
If you are applying for a Visitor Visa or an AEWV, and we send you a letter notifying you that you need to get a medical examination, your NZHR will be in this letter. You can view this letter by logging in to your Immigration Online account. You can find your NZHR under the heading 'INZ Health case reference'. Your NZER will not be in this letter.
If you do not have your NZER or NZHR
If you do not have your NZER or NZHR you may be able to contact the panel physician's clinic where you had your medical examination. They may be able to provide you with your NZER or NZHR, or a copy of your eMedical information sheet.