Uploading documents and photos
Find out what file formats documents must be in when you upload them into our system, and how to fix errors when uploading photos.
-
File formats for uploading documents and
All documents uploaded must be PDFs and all images must be JPEG or JPG.
-
Visa and NZeTA
Your photo must be less than 6 months old and clearly identify you. It must also meet all of our technical requirements.
-
Fixing errors when uploading a
When you submit a visa or an NZeTA photo online, you will get an error message if the photo does not meet requirements. Check what you can do to fix the errors.