Create a welcome kit
Prepare a welcome kit for new workers from overseas, providing tips and information about working and living in New Zealand.
What to include in your welcome kit
Take the time to sit down with your new worker and go through a welcome kit and any questions they may have when they arrive.
To get started, you can use our template that helps employers provide AEWV workers with settlement information. You can also use your own document.
Your welcome kit could include information on:
Life in New Zealand
- what happens when you arrive in New Zealand
- language and culture — arts, sports and Māoritanga
- climate — types of clothing needed for our weather
- what to do in an emergency such as an earthquake.
Community and daily living
- the local area — schools and school enrolment, community health services, shops and banks, rubbish collection and disposal, places of worship and other useful community contacts
- Justice of the Peace contact details
- driving — warrant of fitness, car registration, insurance, driver licensing
- food and commodity prices
- the New Zealand postal service.
Setting up your life in New Zealand
Working in New Zealand
- workplace style of management and communication, including sector-specific jargon and slang
- company expectations on the job, such as timeliness, honesty and openness
- applying for an IRD number and paying tax in New Zealand.
Preparing for when workers from overseas arrive
Help and advice
- who to contact for advice and support
- embassy contact details
- using language assistance — an interpreting service.
Contact us — Employment New Zealand
About government interpreting services — Ministry for Ethnic Communities