Planned upgrades issues
Find out about upgrades to our online visa application systems in 2025.
Our planned system upgrade is complete and our application forms are now available.
Some customers may have issues when uploading documents in the following applications or online forms:
- Phase 2, 2021 Resident Visas
- Accredited Employer Work Visa (AEWV) accreditations
- Accredited Employer Work Visa (AEWV) job checks
- Accredited Employer Work Visas
- Permanent Resident Visa
- Second or Subsequent Resident Visa
- Variation of travel conditions on a resident visa
- Transit Visa
- International Student Visa
- Most visitor visas.