Using mobile phones, internet, TV and radio

When you arrive in New Zealand, you will need to set up your mobile phone and get access to the internet, TV and radio.

Mobile phones

To connect to the local cellular network, you will need a New Zealand SIM card for your mobile phone.

There are a number of network providers to choose from in New Zealand. They all offer a range of plans for different levels of usage.

Search online to see all at the options available.

Many new arrivals say they find calls and mobile data in New Zealand more expensive than their home country, but texting comparatively cheap.

Network coverage

Network coverage varies a lot around the country.

Major cities and towns generally have strong mobile coverage and 5G is available.

However, in some remote areas, you will find mobile coverage can be poor and one company has better reception than another. Ask your neighbours or local people about coverage in your area.

Internet

Most short-term accommodation in New Zealand comes with Wi-Fi internet access, but not all. Make sure you check before you book accommodation.

You can also often find free Wi-Fi in city centres and cafes.

Free internet and computer equipment is also available in public libraries through the Aotearoa People’s Network Kaharoa (APNK), a partnership between our National Library of New Zealand and local libraries.

Find an APNK library — National Library

When you find somewhere to live longer term, you will need to set up more permanent internet and phone connections.

High-speed fibre broadband is available in most parts of New Zealand.

Search online to see all the options available, and the cost.

Television and radio

There are many ways to stay informed and entertained in New Zealand.

Television

To watch free-to-access television in New Zealand, you will need to be connected to Freeview.

For premium international channels and shows, you will need to subscribe to paid digital and streaming services.

How it works — Freeview

Radio

You can find the frequencies for radio stations in your area on the Radio Broadcasters Association website.

Find a station — Radio Broadcasters Association