Process for sponsoring family as a refugee

After you have registered as a sponsor, and a resident visa has been approved, community support services can help your family members to settle in New Zealand.

The settlement process

There are 600 Refugee Family Support Category places available each year for both tier 1 and tier 2 registrations. There is no cost to register or apply and we coordinate and pay for medical assessments. We also coordinate and pay the travel costs for approved cases. Settlement support providers can help you plan for your family’s arrival.

Note
We are currently only accepting tier 1 sponsor registrations.

Process to sponsor family members as refugees

  1. 1

    Step 1: Registration

    The sponsor completes a registration form and confirms that they will be responsible for their family’s accommodation.

  2. 2

    Step 2: Application

    The applicant completes their residence application.

  3. 3

    Step 3: Assessment

    The application is assessed by us.

  4. 4

    Step 4: Approval

    Successful applications are approved.

  5. 5

    Step 5: Accommodation Plan

    The sponsor completes an accommodation plan. A sponsor can ask a settlement service provider for help to complete this.

    Refugee Family Support Category settlement providers

  6. 6

    Step 6: Flights

    When the sponsor notifies us that an accommodation plan is complete and housing is arranged, we will book travel.

  7. 7

    Step 7: Preparation

    The sponsor prepares for the arrival of their family. They can seek advice and guidance from the settlement service provider in their area.

  8. 8

    Step 8: Family's arrival

    The settlement service provider can visit the family soon after they arrive. This needs to be arranged by the family or the sponsor. The provider can connect the family to the community orientation programme and will make sure the family knows how to connect to essential services.

  9. 9

    Step 9: Orientation

    The family can participate in an optional community orientation programme.

  10. 10

    Step 10: Ongoing advice

    The settlement service provider and sponsored family connect to see how things are going. The sponsored family can seek further advice from the provider as they move through their settlement journey in Aotearoa - New Zealand.

The settlement provider can help families connect with schools, health navigators, local GPs, community groups and other refugee organisations.

Refugee Family Support Category settlement providers

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