Fees and office finder
Find out here where to lodge an application, send a passport, how long it will take to receive an answer and how much it is going to cost.
Use our online services selection, box to the right, to make an online application for selected visas. Or find out more about our online services.
Login here to apply for your Visitor visa. If you haven't got an account, you can create one here.
通过Immigration ONLINE申请访问签证
Login here to apply online for your Student visa. If you haven't got an account, you can create one here.
Login here to apply online for your Work visa. If you haven't got an account, you can create one here.
To apply for one of these visas, you’ll first need to create an account. Once you’ve done this, you can then login and apply. You can also use your login to check your application status.
To submit an expression of interest, you’ll first need to create an account. Once you’ve done this, you can then login and submit an EOI. You can also use your login to check the status of your EOI.
To apply for this visa, you’ll first need to create an account. Once you’ve done this, you can then login and apply. You can also use your login to check your application status.
If you are a current visa holder and provide your details to a third-party (such as a bank), they can use this information to verify your visa using the Visa Verification Service. Please read this information before you login.
VisaView allows New Zealand employers to check the details of a worker's current visa. View our detailed guides for VisaView.
VisaView allows education providers to check the details of a student's current visa. View our detailed guides for VisaView.
You can find out how to contact us and where to send your visa application. You can also ask us a question on our online query form.
You can talk to us from 6:00am Monday to midnight on Saturday (NZ local time).
If you have already applied for a visa, ensure you have your client number, application number and passport number with you when you call.
Where | Number |
---|---|
Contact Centre (Toll-free from NZ landlines only): | 0508 558 855 |
Auckland: | 09 914 4100 |
Wellington: | 04 910 9915 |
Rest of the world: | +64 9 914 4100 |
Find out here where to lodge an application, send a passport, how long it will take to receive an answer and how much it is going to cost.
When you call us, if there are already callers waiting, you will be advised what number you are in the queue. At several intervals while you wait, you will be given the option of requesting a callback.
If you are contacting us about your visa and if it has been processed yet, please refer to this page first to see what our processing times are for visa types.
If you have been unable to find your answer on our site search our knowledge base contains answers to some of our more uncommon questions. You can also send us an email here too.
Addresses for receiving centres outside New Zealand.
Our office in New Zealand.
We have different processes for making a complaint or giving feedback, depending on what the complaint involves. Whether it is a complaint about a matter handled by Immigration New Zealand, a Visa Application Centre or a licensed immigration adviser.
Fraud and exploitation
You can report any immigration offence eg. exploitation, overstayer, illegally working to us directly or go to Crimestoppers.
held by Immigration New Zealand
You are able to ask for the information we hold about you and have any of it corrected if you think it is necessary.
Immigration New Zealand media queries should be sent to the Ministry of Business, Innovation and Employment (MBIE) media line.
For information on all New Zealand Government organisations and departments, you may visit New Zealand Government Online. This site provides links and information for all government, local government, crown agencies, health and education institutions.
If you need personalised immigration advice, you must use a Licensed Immigration Adviser or a person exempt from licensing.