About us

Immigration New Zealand is the operational processing arm of New Zealand’s immigration system. Our ambition is to provide a trusted, world class immigration service for all our customers.

Immigration New Zealand runs a range of programmes, including improving services for customers, helping migrants make New Zealand their home, and stopping immigration fraud and exploitation.

Immigration New Zealand cooperates with international organisations to improve border security, services to customers across countries, and resettlement for refugees.

We work with airline carriers, panel physicians and the tourism industry. See our information for these industries below. Embassies and consulates can use our Visa Verification Service to check the status of someone's visa.

We gather data on all people who come to New Zealand. This helps us create immigration and settlement policies and strategies. We also run monthly customer experience surveys.

Learn about our site and the toi Māori designs used on it. Find our terms of use for our website and online systems and learn about how we collect and use information.

Terms and definitions of words used on our site, listed alphabetically.

Immigration laws and policies set the rules for people who want to visit, work, study, live, start a business, or invest in New Zealand.