Sharing an online visa application
Immigration New Zealand's online systems allow immigration advisers and others to share clients' applications in a secure way.
Note
While we continue to transition to our new Immigration Online system, there are 2 ways you can share your client's online visa applications. Which you use will depend on the type of visa and when the application was made.
You may need to use 2 accounts while we move applications from the old system to the new. You will continue to have access to documents in both accounts.
Sharing in the current Immigration Online system
In the current system, you share visa applications with groups called 'firms'.
To do this, you need to:
- set up your account to allow sharing
- create a 'firm'
- manage what the firm can access.
1. Setting up your account
- Confirm that you are using the account to help clients.
- Tick the option for ‘I would like to use this account to manage client applications made by my firm’.
- Do this when you first create an account, or by editing your profile and tick the option there.
2. Creating a firm
- After the account is set up, you can create 'firms' for common application types or purposes.
- Use a suitable name.
3. Managing access
The person who creates the firm is assigned as the administrator. The administrator can:
- manage the firm
- invite and remove users from the firm
- give other people administrator permission.
Sharing in the Enhanced Immigration Online system
In the new system you can share an application with:
- another person
- a network of people.
How to share an application
To share an application with a person or a network, you need to:
- check that they have an Immigration Online account
- ask for their sharing ID and email
- find the application you want to share
- share the application using the options drop-down.
Getting access to a shared application
If someone wants to give you access to their online application or nominate you as a sponsor, you will need to give them your sharing ID to include in their online application.
Refer to section 2 'My dashboard' of the following user guide.
Creating networks in the new system
How to set up for sharing with a network
To share applications by network, each user must have an account in the new system.
A network administrator adds the sharing IDs and emails of each new member to the network, and assigns them each a level of access.
The members can then share applications with others in the network.
What a member can do
Members of the network can:
- work on an application together
- view, edit, withdraw, submit or share the application (including outside of the network)
- view any notifications related to the application.
What a network administrator can do
Only the network administrator can:
- assign administration rights to other members of the network
- add or remove people from the network.