How do I get a New Zealand passport?
Find information here about who to contact if you want to obtain a New Zealand passport.
Knowledge base articles
Our knowledge base contains answers to our frequently asked questions.
Providing full birth certificates with applications
Details of what should be contained in a full birth certificate and some country-specific advice.
Are there any special rules for Australian citizens and residents?
Information about how Australian citizens and residents can come to New Zealand
Travelling to New Zealand on business
If you need to come to New Zealand for business purposes, you may be considered a business visitor. Find out here if you meet business visitor requirements.
Skilled Migrant Category - removal of section 49(1) conditions
Information for removing the section 49 conditions from a resident visa.
What is an 'open work visa', and how do I get one?
Information on what an open work visa is and how you may be eligible for one.
What information can the Customer Service Centre release to an LIA or a lawyer?
Information for LIAs and lawyers on the information that the Customer Service Centre is able to release
If I get a resident visa, how long do I have to move to New Zealand?
Find out about the time given to Resident Visa holders to enter New Zealand and activate their visa, if they are granted a Resident Visa while offshore.
What can be used as evidence of residence status?
Examples of evidence that can be used to show your resident status in New Zealand.
What is the visa status of a child born in New Zealand?
Detailed advice about the status of a child born in New Zealand and what you need to do.
Can I add my newborn child to my existing visa application?
Find information here on when you can add your child to your existing visa application.
What can be used as evidence of work experience?
When you apply for a visa there may be times when you are required to provide evidence of your previous work experience. Find information here about what documents can be supplied as evidence of this.
Will I lose my New Zealand residence status if I travel abroad?
Information about if you can travel outside of New Zealand and still hold your Resident Visa.
What Fiji travel documents will Immigration New Zealand Suva Branch accept?
Find out more about what Fijian travel documents Immigration New Zealand will accept for a visa application.
I can't save details into my Expression of Interest
Troubleshooting an online Expression of Interest.
Information for visitors travelling without a visa
Here you will find information on what requirements you must meet to enter New Zealand visa waiver and be granted a visitor visa upon arrival.
How do I obtain a New Zealand passport or citizenship?
Information regarding the correct place to contact when enquiring about obtaining New Zealand citizenship or a New Zealand passport.
Can I enter New Zealand on a one-way ticket?
Information about when you may be able to enter New Zealand on a one-way ticket, and when this is not possible.
Information on DNA testing
Here you will find information about DNA testing and when it may be required for a visa application.
Options for Religious Workers
Find out what visas you can apply for if you are a religious worker, and how to apply for them.
I am a Tour Guide coming to New Zealand with a Tour Group
Find out what visa you can apply for if you are coming to New Zealand as a Tour Guide.