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Request my information
Use this form to ask for information we have about you, like your immigration status and departure and arrival dates, and to order a letter confirming your immigration status.
We will not respond to other requests
Do not use this form to ask us to:
- transfer an eVisa or visa label to a new passport
- correct an error on an eVisa, visa label or any documentation issued by us
- update personal information, for example, contact details or partnership status
- give us information — including documents associated with an online visa application
- get a progress update on an undecided application
- return passports or documents from an undecided application
- receive guidance on immigration policy.
If you want to correct a document, contact the officer or office where a possible error was made, or call our contact centre.