The Visa Verification Service

The details of current visa records held by Immigration New Zealand (INZ) can be checked online using the Visa Verification Service. You can view: 

• information about a visa
• the personal details of the visa holder, and 
• the conditions of the visa — for example, how long the person can stay in New Zealand, and what they are allowed to do while they are here.

Anyone can use the online service to check a New Zealand visa, so long as they have the consent of the person who has the visa, and a RealMe account.

If you have a visa, you can check your own details or allow someone else (a 'third party') to check your details — for example, a bank, immigration adviser, health services provider, recruitment agency or sponsor.

When using the service, you must first provide certain basic details about the visa. This gives you access to more information.

Before a third-party user can check a visa, they must have the consent of the visa holder, either verbally or in writing. For example, consent can be given in a visa application form or in an employment contract. 

How to use the Visa Verification Service

If you do not want to share details online

If you do not want to give a third party access to your visa details online, you could instead provide them with copies of:

• your passport, with a current New Zealand visa label or border stamp
• your passport and visa approval notification
• your passport with an Australian permanent resident visa and/or a current resident return visa.

To use the Visa Verification Service, you will first need to log in using RealMe. If you do not have an account, you will need to set one up.

Login

Create an account

What is RealMe?  

Once you have logged in, enter the following details for the visa you wish to check:

• family name
• passport nationality
• current passport number
• date of birth
• gender
• visa start date.

You can find this information in your current passport, visa approval notification or visa label.

The details must be entered exactly as they appear in your current visa.

Once you have entered the basic visa details of the visa you want to verify, the following information is made available:

• visa type
• visa start date
• number of entries
• Immigration New Zealand (INZ) client number
• family and given names
• gender
• passport number
• first entry before date
• expiry date travel
• visa expiry
• passport nationality
• date of birth
• visa conditions.

The Visa Verification Service does not provide information about:

• travel movements, for example, whether or not someone in New Zealand
• the status of any current visa applications
• past visas that have already expired.

As required by the Privacy Act 2020, all personal information must:

• only be used for lawful purposes
• only retained for as long as it is required
• only shared when authorised by the visa holder or in accordance with a lawful purpose
• be securely destroyed when no longer required (electronic and hard copy)
• be stored or shared in a secure manner.

If you want to make a complaint about the Visa Verification Service, you should contact INZ through the complaints process published on our website.

Complaining about INZ services and processes

If you have any further questions about the Visa Verification Service, phone us on:

• +64 9 969 1458 from within the Auckland toll-free calling area
• +64 4 910 9916 from Wellington
• 0508 967 569 from the rest of New Zealand

For general visa enquiries telephone 0508 558 855.