Refugee Claimant Visitor Visa

You can apply for this visa if you are in New Zealand and have applied for refugee or protection status. It allows you to stay here while we process your refugee/protection status claim.

Length of stay
Until we

Decide your claim

Cost

NZD $0

Processing time
80% within
5 weeks
With this visa you can
  • Stay in New Zealand while we process your claim for refugee and protection status.
  • Get subsidised public healthcare.
  • Access New Zealand support services for refugees and protected persons.  
Things to note
  • You may not work in New Zealand on a visitor visa.
  • You can include your partner, and dependent children aged 19 and under, in your visa application.
  • You must have claimed refugee or protected person status in New Zealand to be eligible for this visa.
  • Refugee claimant visitors don’t have to pay an immigration levy or visa application fee.

What you need to apply

Check if you are eligible to apply for this visa and what supporting documents and information you need to provide.

View All Evidence

You must provide proof of your identity:

Acceptable photos

You may provide your original passport, or a certified copy when you submit your application. If you provide a certified copy we may request your original passport to complete your application.

Tips

Your passport must be valid for at least 3 months after you plan to leave New Zealand.

If you are a citizen of China and you submit a paper application form in China, you must also complete a supplementary form.

Supplementary form for Chinese citizens (INZ 1027) PDF 338KB

If you are submitting a paper application form, you must provide a supplementary form for Hong Kong and Macao visitors, workers and students.

Supplementary form for Hong Kong and Macao visitors, workers and students (INZ 1220) PDF 240KB

Also provide your:

  • Hukou (household registration book)
  • Chinese identity card.

Also provide a copy of your Identity card.

We may ask you to have a chest x-ray, a medical examination or both as proof of your good health.

If you are staying less than:

  • 6 months you do not normally need a chest x-ray. 
  • 12 months you do not normally need a medical certificate. 

Who needs an x-ray or medical examination

When we process your application we let you know if we need you to have a chest x-ray or medical examination.

Acceptable standard of health criteria for visa approvals

Please only provide medical certificates if requested

Tips

You must provide a chest x-ray completed in the last 3 months, even if you've provided one to us previously, if:

  • you have spent 6 consecutive months in China since the last x-ray certificate was issued, and
  • you are now coming to NZ for more than 6 months.

If you have a criminal conviction or are a security risk to New Zealand we may not be able to grant you a visa.

Good character for temporary visas

You must provide police certificates if your total time in New Zealand will be 24 months or longer across all visits. This includes any time you have spent in New Zealand in the past on other visas, even if you have been out of the country since then.

You also must provide police certificates if we ask for them.

If you are 16 years old or younger you do not need to provide police certificates.

Providing police certificates

How to get a police certificate

If you have already sent us Police Certificates with a previous visa application and they are less than 24 months old, you do not need to send them again.

Police certificates must be less than 6 months old when you submit your application. They must be from any country you are a citizen of, or have spent more than 5 years in since you turned 17.

When we decide if your intentions are genuine, we consider all the information:

  • you provide to support your application
  • we have about your personal circumstances, and
  • you provided in any previous applications.

Genuine intentions to visit, study or work in NZ

We’ll check our records for information about your claim.

You must provide evidence:

  • of your relationship with your partner and dependent children, like a marriage certificate and birth certificates
  • that your partner and dependent children meet the health, character and identity requirements for this visa, if necessary.

Partnership
Dependent children

Tips

A family can include yourself, your partner, and dependent children 19 and under.

Process and costs

The information below will help you understand the process, timeframes and costs involved in applying for this visa, so you can plan ahead and have the best chance of submitting a complete application.

2
We make a decision about your application

If there is anything else you need to do, we will be in touch.

If you are in New Zealand, and your current temporary visa expires before your new visa is granted, we will normally issue you an interim visa to let you stay in New Zealand lawfully.

Interim Visa

Timeframes - Processing
80% within 5 weeks

80% of applications are currently completed within this time.

How to submit

Payment methods and receiving centre details if applicable.

Applying on paper

Postal address

Immigration New Zealand
PO Box 76895
Manukau City
Auckland 2241
New Zealand

Courier address

Immigration NZ
DX Box: EP71514
20 Fairfax Avenue
Penrose
Auckland 1061
New Zealand

Conditions

These are the conditions that you must meet once you have your visa.

Travel

You will not normally be granted travel conditions.

Notes

If you leave New Zealand, we’ll consider you have withdrawn your claim (or appeal) for refugee or protection status.

Work

You cannot work in New Zealand on this visa.

Notes

If the Ministry of Social Development declares a seasonal labour shortage, you can apply for a one-off variation to your visa conditions to do seasonal work for up to 6 weeks.

Visa expiry

You must leave New Zealand before your visa expires.

Notes

If more time is needed to make a decision about your refugee or protection status claim, you may apply for another visa to stay in New Zealand.  You’ll need to apply before your current visa expires.