I’ve lost or damaged my passport, what should I do when I get a new passport?

You will need to transfer your visa into your new passport so you can continue to use the visa for travel to and from New Zealand. This applies regardless of whether you had an eVisa or a physical visa label in your old passport.

Let us know if your visa will expire before you get your replacement passport.

You will need to complete the 'Application for Transfer or Confirmation of a visa' form, and send us your new passport and a copy of the police report (if you lost your passport).

If you previously had an eVisa or had a physical label in your passport but would now like an eVisa then there will be no fee.

If you still require a physical label in your passport you will be required to pay a fee.

See Transfer a visa label to a passport fee

Application for Transfer or Confirmation of a visa (INZ 1023) PDF 270KB

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