Contact us

You can find out how to contact us and where to send your visa application. You can also ask us a question on our online query form.

Talk to us

You can talk to us from 6:00am Monday to midnight on Saturday (NZ local time).

If you have already applied for a visa, ensure you have your client number, application number and passport number with you when you call.

Where Number
Contact Centre (Toll-free from NZ landlines only): 0508 558 855
Auckland: 09 914 4100
Wellington: 04 910 9915
Rest of the world: +64 9 914 4100

Office and fee finder

Other useful information