Travelling to New Zealand — new requirements

From 1 October 2019, some visitors and transit passengers must have an Electronic Travel Authority and pay an International Visitor Conservation and Tourism Levy before travelling to NZ.

ETA and IVL for visa waiver travellers

Before you travel to New Zealand, check if you need an Electronic Travel Authority (ETA). You may also have to pay an International Visitor Conservation and Tourism Levy (IVL).

The ETA will:

  • improve the way travellers are assessed before they arrive in New Zealand, and
  • help reduce the time needed for border clearance and strengthen border security.

The IVL is a way for travellers to contribute directly to the tourism infrastructure they use and to help protect and enhance the natural environment they will enjoy during their stay in New Zealand.

Who needs an ETA

You must request an ETA before you travel to New Zealand if you are:

  • visiting or in transit from a visa waiver country — that is, a country whose passport holders do not need to get a visa before they arrive in New Zealand
  • travelling on a passport from a visa waiver country or a transit visa waiver country, and you will be in transit through Auckland International Airport
  • a cruise ship passenger, regardless of your nationality, or
  • a permanent resident of Australia.

Visa waiver countries

Transit visa waiver countries

Who does not need an ETA

You do not need an ETA to travel to New Zealand if you:

  • must apply for a New Zealand visa before you travel
  • already hold a valid New Zealand visa
  • are a New Zealand citizen travelling on:
    • a New Zealand passport, or
    • a foreign passport with an endorsement — for example, to say you are a permanent resident or citizen of New Zealand
  • are an Australian citizen travelling on an Australian passport.

Travelling to and arriving in New Zealand

 When to request an ETA and pay your IVL

Request your ETA well in advance of your trip to New Zealand. It can take us up to 72 hours to approve your ETA. If you do not hold an ETA when you check in for your flight or cruise you will not be allowed to board.

You may be able to request an ETA when you check in, but if we cannot process your request in time or if we decline it, then you will not be allowed to board.

From July 2019 you can request your ETA and pay your IVL

There will be 2 ways to request an ETA and pay the IVL.

  1. Download our app to your mobile phone.
  2. Complete the form on our website.

The app and website form will be available from July 2019.

How much they cost

An ETA costs:

  • NZD$9 for requests submitted using our mobile app
  • NZD$12 for requests using the website form.

The IVL costs NZD$35 for each person travelling to New Zealand and is charged in the same transaction as your ETA.

Your ETA and IVL are valid for multiple visits and up to 2 years.

Information for the tourism sector

Our ETA tourism sector factsheet  gives more information about the implementation of ETA including its benefits, key dates and information you need to collect from travellers.

Factsheet for the tourism sector PDF 562KB