Travelling to New Zealand — new requirements

From 1 October 2019, some visitors and transit passengers must have an NZeTA (New Zealand Electronic Travel Authority) and pay an International Visitor Conservation and Tourism Levy before travelling to New Zealand.

NZeTA and IVL for visa waiver travellers

NZeTA logo

Before you travel to New Zealand, check if you need an NZeTA. You may also have to pay an International Visitor Conservation and Tourism Levy (IVL).

The NZeTA request system will be available from July 2019. You can register to receive an email notification when the system is available.

Register

The NZeTA will:

  • improve the way travellers are assessed before they arrive in New Zealand, and
  • help reduce the time needed for border clearance and strengthen border security.

The IVL is a way for travellers to contribute directly to the tourism infrastructure they use and to help protect and enhance the natural environment they will enjoy during their stay in New Zealand.

Who needs an NZeTA

The NZeTA is required for travel from 1 October 2019. You must request an NZeTA before you travel to New Zealand if you are:

  • visiting or in transit from a visa waiver country — that is, a country whose passport holders do not need to get a visa before they arrive in New Zealand
  • travelling on a passport from a transit visa waiver country, and you will be in transit through Auckland International Airport’s transit lounge, on the way to another country 
  • a permanent resident of Australia.

Visa waiver countries

Transit visa waiver countries

Information for cruise ship passengers

Cruise ship passengers from visa waiver countries must hold an NZeTA.

Cruise ship passengers from visa required countries can request an NZeTA or apply for a visa. If you are a cruise ship passenger from a visa required country travelling to New Zealand on a cruise ship, you can hold an NZeTA or a visa. If you are flying into New Zealand to meet a cruise ship, you will need to apply for a visa.

Who does not need an NZeTA

You do not need an NZeTA to travel to New Zealand if you:

  • must apply for a New Zealand visa before you travel
  • already hold a valid New Zealand visa
  • are a New Zealand citizen travelling on:
    • a New Zealand passport, or
    • a foreign passport with an endorsement — for example, to say you are a permanent resident or citizen of New Zealand
  • are an Australian citizen travelling on an Australian passport.

Travelling to and arriving in New Zealand

When to request an NZeTA and pay your IVL

Request your NZeTA well in advance of your trip to New Zealand. It can take us up to 72 hours to approve your NZeTA. If you do not hold an NZeTA when you check in for your flight or cruise you will not be allowed to board.

You may be able to request an NZeTA when you check in, but if we cannot process your request in time or if we decline it, then you will not be allowed to board.

You must hold an NZeTA if you are travelling to New Zealand from 1 October 2019. The NZeTA request system will be available from July 2019.

There will be 2 ways to request an NZeTA and pay the IVL

  • Download our app to your mobile phone.
  • Complete the form on our website.

If you are travelling to New Zealand before 1 October 2019, you do not require an NZeTA.

How much they cost

An NZeTA costs:

  • NZD$9 for requests submitted using our mobile app
  • NZD$12 for requests using the website form.

The IVL costs NZD$35 for each person travelling to New Zealand and is charged in the same transaction as your NZeTA.

Your NZeTA and IVL are valid for multiple visits and up to 2 years.