Performance reporting for Immigration New Zealand

We completed 82% of work and visitor visas within 20 working days in March. This was 7 percentage points better than target. Performance was better for visitor visas (89%) than work visas (68%). We completed 62,000 work and visitor visas this month.

We completed 80% of work and visitor visas within 20 working days in February. This was 5 percentage points better than target. Performance was better for visitor visas (85%) than work visas (71%). We completed 65,000 work and visitor visas this month.

We completed 79% of work and visitor visas within 20 working days in January. This was 4 percentage points better than target. Performance was better for visitor visas (85%) than work visas (63%). We completed 68,000 work and visitor visas this month.

We completed 77% of work and visitor visas within 20 working days in December. This was 1 percentage point better than target. Performance was better for visitor visas (81%) than work visas (64%). We completed 56,000 work and visitor visas in the month.

We completed 76% of work and visitor visas within 20 working days in November. This was 1 percentage points better than target. Performance was better for visitor visas. We completed 76,000 work and visitor visas in the month.

We completed 75% of work and visitor visas within 20 working days in October. This was right on target. We completed 66,000 work and visitor visas this month.

We completed 73% of work and visitor visas within 20 working days in September. This was 2 percentage points short of our target. Performance was better for visitor visas. We completed 73,000 work and visitor visas in the month.

We completed 70% of work and visitor visas within 20 working days in August. This was 5 percentage points short of our target. We completed almost 75,000 work and visitor visas this month.

We completed 71% of work and visitor visas within 20 working days in July. This was 4 percentage points short of our target. Performance was better for visitor visas. We completed 63,000 work and visitor visas in the month.

We completed 63% of student visas within 30 working days in March. This was 2 percentage points worse than February and was 12 percentage points short of target. We completed 10,000 student visas in the month.

We completed 65% of student visas within 30 working days in February. This was 3 percentage points better than January but 10 percentage points short of target. We completed 10,000 student visas this month.

We completed 62% of student visas within 30 working days in January. This was 18 percentage points down on December and 13 percentage points short of target. This was due to very high received volumes. We completed 7,800 student visas in the month.

We completed 80% of student visas within 30 working days in December. This was our best performance this year and 5 percentage points better than target. We completed 7,100 student visas in the month.

We completed 70% of student visas within 30 working days in November. This was our best performance this year but 5 percentage points short of target. We completed 5,700 student visas in the month.

We completed 66% of student visas within 30 working days in October. This was 9 percentage points short of our target. We completed 5,600 student visas in the month.

We completed 61% of student visas within 30 working days in September. This was 14 percentage points short of our target. We completed 6,500 student visas in the month.

We completed 60% of student visas within 30 working days in August. This was 15 percentage points short of our target. We completed 7,700 student visas in the month.

We completed 64% of student visas within 30 working days in July. This was 11 percentage points short of our target. We completed 7,500 student visas in the month. 

Due to an issue with our counting methodology a number for March is not yet available. It will be updated when available.

Due to an issue with our counting methodology a number for February is not yet available. It will be updated when available.

There were 60 people deported in January. This number includes voluntary and self-deportations as well.

There were 56 people deported in December. This number includes voluntary and self-deportations as well.

There were 88 people deported in November. This number includes voluntary and self-deportations as well.

There were 80 people deported in October. This number includes voluntary and self-deportations as well.

There were 55 people deported in September. This number includes voluntary and self-deportations as well.

There were 46 people deported in August. This number includes voluntary and self-deportations as well.

There were 49 people deported in July. This number includes voluntary and self-deportations as well.

There were 160 refugees and their immediate families who arrived in New Zealand in March. Countries with the highest numbers include Syria and Afghanistan.

There were 129 refugees and their immediate families who arrived in New Zealand in February, the remainder of the January intake. Countries with the highest numbers included Afghanistan, Myanmar, and Democratic Republic of Congo.

There were 97 refugees and their immediate families who arrived in New Zealand in January. This is half an intake, with three and a half more planned this year. Countries with the highest numbers included Afghanistan, Iran, and Syria.

There were 8 refugees and their immediate families who arrived in New Zealand in December. These were the last people remaining for our third pre-Christmas intake. We will have another 4 intakes from January to June 2024.

There were 199 refugees and their immediate families who arrived in New Zealand in November. Countries with the highest numbers included Syria, Pakistan, and Myanmar.

There were 36 refugees and their immediate families who arrived in New Zealand in October. Countries with the highest numbers included Syria, Afghanistan, and Colombia.

There were 186 refugees and their immediate families who arrived in New Zealand in September. Countries with the highest numbers included Syria, Afghanistan, and Colombia.

There were 99 refugees and their immediate families who arrived in New Zealand in August. Countries with the highest numbers included Syria, Afghanistan, and Myanmar.

There were 98 refugees and their immediate families who arrived in New Zealand in July. Countries with the highest numbers included Colombia, Afghanistan, and Somalia.

There were 11,300 registrations in the Live and Work NZ website database in March. This puts us ahead of the full-year target 3 months early. Teachers, civil engineers, mechanical engineers, and software engineers were strongly represented.

There were 7,700 registrations in the Live and Work NZ website database in February. This puts us ahead of the curve for our full-year target. Secondary and primary teachers, as well as civil, mechanical, electrical, and software engineers, were strongly represented.

There were 8,700 registrations in the Live and Work NZ website database in January. This puts us ahead of our full-year target for the first time this year. Teachers, civil engineers, mechanical engineers, and software engineers were strongly represented.

There were almost 5,000 registrations on the Live and Work NZ website database in December. This almost puts us back on track for our full-year target. Secondary and primary teachers, as well as civil and software engineers were strongly represented.

There were just over 3,100 registrations on the Live and Work NZ website database in November. This puts us a little further behind on our full-year target. Nurses, civil engineers, mechanical engineers, and electricians were strongly represented.

There were just under 3,400 registrations on the Live and Work NZ website database in October. This puts us slightly behind track for our full-year target. Electricians, civil engineers, and software engineers were strongly represented.

There were just over 3,600 registrations on the Live and Work NZ website database in September. This puts us roughly on track for our full-year target. Electricians, civil engineers, and mechanical engineers were strongly represented.

There were almost 4,700 registrations on the Live and Work NZ website database in August. We remain on track for our full-year target. Civil engineers, electricians and software engineers were well represented.

There were just over 4,000 registrations on the Live and Work NZ website database in July. This is the best month for some time and puts us on track for our full-year target. Software, civil, and electrical engineers were strongly represented.

Our third quarterly customer satisfaction was 79% against a target of 80%. Satisfaction was best for the Other category (which includes Permanent Resident), followed by Work (85%) and then Visitor (76%).

Our second quarterly customer satisfaction was 75% against a target of 80%. Satisfaction was highest for customers receiving work visas.

Our first quarterly customer satisfaction was 78% against a target of 80%. Performance was particularly good for customers receiving work or visitor visas.

89% of residence visa decisions rated via our quality assurance process were rated as accurate. This is 4 percentage points better than target.

91% of residence visa decisions rated via our quality assurance process were rated as accurate. This is 6 percentage points better than target.

92% of temporary visa decisions rated via our quality assurance process were rated as accurate. This was 7 percentage points better than target.

88% of temporary visa decisions rated via our quality assurance process were rated as accurate. This is 3 percentage points better than target.

We will not receive a result for this until near the end of the financial year. The end-of-year result for 2022/23 was 87%.