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IT issue affecting some accredited employers' interim accreditation
Immigration New Zealand is aware of an IT issue where some accredited employers who have applied to renew their accreditation have not received interim accreditation as they should have.
The IT issue resulting in some employers who applied to renew their accreditation not receiving an interim accreditation when they should have, and having their existing job tokens lapse, has now been fixed.
All affected employers who were eligible have been granted interim accreditation, and any valid job tokens have been reinstated.
We sincerely apologise again for the disruption this caused, and thank you for your patience while we worked to resolve this issue as quickly as possible.
Affected employers will be notified when they receive interim accreditation.
It may take up to 48 hours for job tokens to show on the Immigration Online system. If you still need assistance with job tokens after this period you can contact our Customer Service Centre.