Skip to main content for this page

Go to homepage - Immigration New Zealand - Te Ratonga Manene.

In New Zealand, it's 9:35 p.m. on Wednesday 23 May
  • Ask a question
  • Contact us
Home > Pretoria Branch Home > Questions and answers

Questions and answers

Who does not need a visa?

Everyone needs a visa, however people from a  visa-waiver country do not need a visa prior to travelling to New Zealand and may apply for a visa and entry permission on arrival.

Does INZ have a list of approved agents or consultants?

The Immigration Advisers Authority (IAA) in New Zealand has a register of licensed immigration advisers, see www.iaa.govt.nz. Immigration New Zealand accepts applications from clients or through their authorised representatives (such as licensed immigration advisers).

How do I lodge a visa application?

You can lodge your application in person between 9:00 am to 12 noon, Monday to Friday or your application can be submitted by courier.

Can I take my medication with me to New Zealand?

Information regarding the importation of medicines can be obtained from the New Zealand Medicines and Medical Devices Safety Authority (Medsafe) website.

Can I apply for a work visa without a job offer?

Yes, only if you meet one of the following policy criteria:

  • If you are young and highly skilled looking for skilled employment please see our Silver Fern policies.
  • If you are eligible for a working holiday visa see working holiday visa.
  • If your partner is a New Zealand citizen, resident or a holder of a long-term work visa or permit see our Work Visa Guide (INZ 1016) PDF.

I have been in a relationship with my partner for 12 months. Do I qualify to apply for a work or visitor visa under partnership policy?

Please see our partnership checklist DOC.

Does my offer of employment require registration?

See our Work Visa Guide (INZ 1016) PDF.

What is the cost of living in New Zealand?

See our guide Welcome to New Zealand – A Guide for Newcomers for general information about settling in New Zealand.

What do I need to apply for residence?

There are number of ways in which you can qualify for residence. For more information see Living in New Zealand.

Will my children qualify for domestic school fees in New Zealand?

A number of students are considered to be domestic students. For information about studying in New Zealand see the Student Visa Guide (INZ 1013) PDF.

I’m from a visa-free country. Can someone in New Zealand provide me with a sponsorship form and I can use that as proof of sufficient funds?

No. One of the requirements for visa-free nationals is to have sufficient funds at the time of entry into New Zealand. Please see our Visitor Visa Guide (INZ 1018) PDF.

Am I required to provide a medical and/or police certificate?

Medicals and police clearance certificates are requested depending on your length of intended stay in New Zealand. If you are going on a short visit you will not be required to submit these certificates unless you have a serious medical condition or a conviction.

Will I qualify for pension funds?

See our guide Welcome to New Zealand – A Guide for Newcomers for general information about settling in New Zealand.

Can I open a bank account in New Zealand?

See our guide Welcome to New Zealand – A Guide for Newcomers for general information about settling in New Zealand.

Why do I need to provide unabridged birth certificate?

The full unabridged birth certificates listing the names of both parents are required to assist us in establishing the relationship between the applicant and his/her parents.

Can I travel on a South African temporary passport?

Yes. South African temporary passports are currently still valid for travel to New Zealand. Usual visa waiver requirements apply. Please see our Visitor Visa Guide (INZ 1018) PDF.

Can I check the progress of my application online?

Unfortunately, this office does not offer this service.

Can I take my family with if I’m going to study for six months?

Yes. They will need to submit separate applications appropriate to their needs (eg children of schooling age need to apply for student visa to enable them to attend a school in New Zealand). For information about studying in New Zealand see the Student Visa Guide (INZ 1013) PDF.

Is an original confirmed ticket required with an application for a visitor visa?

As we cannot guarantee approval of your application, we strongly advise that you don't confirm tickets or bookings until you receive the decision on your application. A tentative flight itinerary may be submitted.

Who can be included in a visitor visa application?

One visitor visa application can be used to apply for a visa for one family unit (ie husband and wife and their dependent children 19 years of age or younger).

Do I need to submit my application in person?

No. You can send your application by courier or authorise a friend or relative to submit it on your behalf.

Do I need to pay for the return of my documents?

Yes. To ensure the safety of your passport and original documents, you are required to collect your documents from our office in person, arrange for a return courier or authorise a friend or relative to collect it on your behalf. If a friend or relative is collecting your passport from our office, you will need to submit an authorisation letter. The authorised person will be required to produce evidence of identification on collection. INZ does not take responsibility for documents lost in the post.

Can I apply for both a New Zealand and Australian visa from your office?

No. Please contact the appropriate Australian authority for information on how to apply for an Australian visa.

What are the processing times for the different types of visa applications?

See our visa application processing times. 

Can I pay a fee to have my application processed urgently?

No. Applications will only be processed urgently in emergencies (like death, illness etc) and no extra fee is charged. 

How can I apply for an extension to my visa?

You should travel to New Zealand within the period that your visa is valid. If you are unable to do so, you must lodge a new application along with the processing fee and all relevant information to obtain a new visa.

How much money should I carry with me if I am travelling to New Zealand on a holiday?

You will need approximately NZ$1000 per person per month. We do not recommend carrying large sums of cash but suggest carrying proof of funds by way of bank or credit card statements.

Where can I get my medical certificates completed?

We will only accept medical certificates completed by an Immigration New Zealand (INZ) panel doctor on an INZ Medical and Chest X-ray Certificate (INZ 1007) PDF. We will not accept reports or certificates from a doctors or radiologists that are not approved to undertake medical and X-ray certificates on our behalf.

What do the visa label terms 'outward passage waived' and 'funds waived' mean?

If your visa label states 'Outward Passage Waived' or 'Funds Waived', you will not be required to show evidence of return journey or evidence of funds at the airport. However, if these are not waived you will be required to carry a return ticket and sufficient funds to meet the costs of your visit to New Zealand.

My family and I have been issued visitor's visas together which are valid for the same period of time. Do we all need to travel at the same time?

No, the entire family does not need to travel at the same time. However, everyone needs to enter New Zealand before their visa expires.

When should I apply for the transfer of a visa?

If your passport has a valid New Zealand visa (including a returning resident's visa) and has expired, you must apply for your visa to be transferred from your old passport to your new passport. You cannot travel to New Zealand on a visa in an expired passport.

Can I make an appointment to submit my visa application, to have my application processed, or my visa issued?

Unfortunately, this facility is not yet available at this branch. Please note that our lodgements counter is open between 9:00 am to 12 noon, Monday to Friday and you are welcome to visit us during this time.

Will my Skilled Migrant Category residence application be processed in Pretoria?

No. Please see our London Branch - Skilled Migrant Category Application toolkit.


Page Last Updated: 15 Sep 2011
  • Pretoria news
  • Contact details
  • Location
  • Opening hours
  • Checklists
  • Collecting documents on behalf of another person
  • Fees
  • How to make payments
  • Panel Doctors
  • Processing times
  • Questions and answers
  • Settling in New Zealand
 
Go to www.newzealand.govt.nz.   Contact us | About us | Legal | Site map | Complaints