E4.65 How supporting documents must be submitted
- Any passport, certificate of identity, birth certificate or other document provided as evidence of an applicant’s identity must be either the original, or a certified copy, unless provided in support of an application made:
- on an electronic form; or
- by a diplomatic or consular official for a temporary entry class visa; or
- for reconsideration of a decision to decline a temporary entry class visa.
- All other documents submitted in support of an application for a temporary entry class visa may consist of legible copies, unless original documents are specifically requested on the relevant INZ form or guide, or by an immigration officer (see A13.1).
- Immigration officers should verify supporting documents in a manner consistent with the identified risk and verification level, and their general obligation to verify documents and information (see E7.5).
- Where uncertified copies of original documents have been provided, an immigration officer may request to see the original documents before making a decision on the application.
- Uncertified copies must be legible and an accurate reflection of the original document.
- A certified translation is required for all police certificates and medical certificates not written in English which are provided in support of an application for a temporary entry class visa.
- If requested by an immigration officer, a certified translation is required for any other documents not written in English and provided in support of an application for a temporary entry class visa.
- Translations must:
- not be prepared by the applicant, any member of their family or an immigration adviser assisting with the application; and
- be accompanied by legible copies of the original documents, unless original documents are specifically requested on the relevant INZ form or guide, or by an immigration officer; and
- be certified as a correct translation made by a person familiar with both languages and competent in translation work; and
- bear the stamp or signature of the translator or translation business; and
- if applicable, be on the official letterhead of the translation business.
- Officers may request a translation:
- of the complete document where the translation is of a selected part(s) of the document, and
- by a different (specified) translation service where they are not satisfied by the initial translation.
Note: If a translation by a different (specified) translation service is requested the reason(s) behind the request must be clearly documented and conveyed to the applicant by INZ.