E12.10 Processing ETAs

E12.10.1 Automatic issuance of ETAs

See also Immigration Act 2009 s 28

An ETA request may be processed and automatically issued by an automated system.

E12.10.5 ETAs processed by Immigration Officers

See also Immigration (Visa, Entry Permission, and Related Matters) Regulations 2010, reg 23K, reg 23L

1. An immigration officer may issue a traveller ETA, a transit ETA or a crew ETA to a person who is visa waiver to travel to New Zealand.
2. An immigration officer must refuse to issue an ETA if the person who requested an ETA is:
   1. requesting a traveller ETA and not a visa waiver traveller outlined at E2.1; or
   2. requesting a transit ETA and not a transit visa waiver traveller outlined at N2.1; or
   3. subject to section 15 or 16 of the Immigration Act 2009; or
   4. declaring that the purpose of their travel is to seek medical consultation or treatment (unless applying for a transit visa or is an Australian permanent resident); or
   5. their passport is invalid; or
   6. in the case of a crew ETA made by a carrier or representative, if the carrier or representative does not have a memorandum of understanding in place with INZ.

Effective 01/07/2019