Overview  Administration  Residence  Temporary Entry  Limited Purpose Entry  Border Entry  Investigations  Refugees     C1 Objective     C2 Refugee status in New Zealand     C3 Refugee status officers     C4 Claiming refugee status     C5 Determining claims for refugee status        C5.1 Confidentiality to be maintained        C5.5 Information on claimant's rights        C5.10 Officer may determine procedures on claim        C5.15 Request by officer for further information        C5.20 Comment on prejudicial information        C5.25 Failure to provide further information or to comment on prejudicial information        C5.30 Request for document to be produced by third party        C5.35 Interviews        C5.40 Claimant to establish claim        C5.45 Determining a claim        C5.50 Decisions on claims        C5.55 Declining claims or refusing to consider subsequent claims        C5.60 Recognition of claimant as refugee        C5.65 Withdrawal of claim for refugee status        C5.70 Communications on refugee matters     C6 Refugee status claims by detained people     C7 Loss or cancellation of refugee status     C8 Special cases  Appendices  About this manual  Glossary