How do I start an online Expression of Interest and submit it?

9 February 2023

Knowledge base articles

To start an online Expression of Interest (EOI), you must first register for this service.

Register an EOI account

Once you have registered and logged in to your Online Services account, you will be able to create an EOI.

If you are experiencing problems starting the online EOI, or any links are not working, check the internet browser you are using. We recommend that you use Internet Explorer version 8 or above when using Online Services. Other internet browsers may lead to erratic results when using the online EOI tool.

Your online EOI will only be ready to submit if all of the sections in your summary are shown as completed. The "questionnaire process" bar near the top of the screen will show how far from completion the EOI is. The "summary" page will show which sections are complete or incomplete, and how many points you are claiming per section.

If the EOI is complete, you will be able to "submit your application" by clicking the button on the "summary" page (visible below the "questionnaire process" bar).

After you click on the "submit" button, you will be able to pay for your EOI online or manually (using a paper form).

For online payments, have your credit card ready before clicking on the payment button.

For manual payments:

  • print the manual payment form
  • attach your credit card details
  • post it to the address listed on the payment form

From 25/06/2021, cheque payments will no longer be accepted. This applies to personal cheques and bank cheques.

Please assure clients that it is the banks who made this change. This was not a decision made by INZ, but a response to banks no longer accepting cheques

I've completed all the sections but there is still no submit button

Have you already submitted an EOI or other online application from your online account? If so, you will be unable to submit a second EOI or application from the same account.

To submit another EOI online you must create a second online account (with a different username) and submit the EOI from that account. You will have to re-enter all of the information in the EOI as there is no way to electronically copy this into the new EOI.

I have submitted my Expression of Interest, but I am having problems with the payment

The payment information appears only after you have submitted your EOI. You are able to choose between an online and a manual payment option.

If you select the online' payment option, you will be directed to the secure online banking site of Westpac Bank.

The online payment service only accepts payments using Visa, MasterCard, UnionPay and debit cards. Other bankcards (including Diners Club, American Express and EFTPOS) are not acceptable.

If you select the manual payment option, you will be prompted to print off the manual payment form. Complete this form, attach your payment and post it to the address listed. Your EOI status will continue to show 'payment pending' until your payment has been fully processed. You will be notified once the payment has been processed and ready for the next available EOI selection.