WJ5.30 Complaints by crew (17/12/2012)

WJ5.30.1 Investigation of complaints

1. The employer must undertake a full investigation of any complaints or concerns raised by foreign crew and co-operate fully with any Ministry of Business, Innovation and Employment (the Ministry) investigation of complaints.
2. Where the employer is not a New Zealand Company, the New Zealand Charter Party (NZCP) must provide assistance to the Ministry in investigating any complaints, and may make a separate investigation of complaints or concerns raised by foreign crew once notified of the same.
3. The employer (if it is a New Zealand Company) or the NZCP must ensure that foreign crew involved in any such complaint are made aware that they have the option of advice or representation from New Zealand Fishing Industry Guild (NZFIG) or any other employee representative party that they have nominated (that is not their manning agent).

WJ5.30.5 Notification of complaints

The NZCP must inform the Ministry and the NZFIG of any serious complaints, allegations or investigations concerning employment conditions and/or non-compliance with Immigration Instructions for Foreign Crew of Fishing Vessels.

Note: The Ministry and the NZFIG or other employee representative will inform the Employer (if it is a New Zealand Company) or the NZCP of any complaints, allegations or investigations as they become aware of them, such that the Employer or NZCP has the right and ability to conduct its own investigation.

Effective 17/12/2012