Waiting for a visa

Find out how to check the status of your visa or NZeTA online and how long it normally takes us to process the type of visa you have applied for.

COVID-19 information

COVID-19 information

Entry to New Zealand from all countries remains strictly controlled to help prevent the spread of COVID-19.

Checking your visa application status

Checking your visa application status

After you submit your visa application — online, using a paper form or through an adviser — you can find out its status and the timeframes for a decision.

How long it takes to process a visa application

How long it takes to process a visa application

Immigration New Zealand offices in New Zealand and processing offices outside New Zealand are open — except for offices in the UK, US and India. New Zealand’s border is still closed to everyone but New Zealand citizens and residents. There are some exceptions, but the criteria for granting an exception are very strict.

Fees, decision times & where to apply

Fees, decision times & where to apply

Immigration New Zealand offices in New Zealand are now open. Our offices outside New Zealand (except for the Apia branch) remain closed as a result of the COVID-19 pandemic. Processing of critical or essential visas related to COVID-19 requests for entry to New Zealand are being prioritised based on the direction of the New Zealand Government.

Request or change your personal information

Request or change your personal information

You can ask for a copy of the information we hold about you and have it corrected if it is wrong.