Process & costs

The information below will help you understand the process, timeframes and costs involved in applying for this visa, so you can plan ahead and have the best chance of submitting a complete application.

NZeTA mobile app

Immigration costs

Application cost

NZD ($) $ 44

Each person must pay an International Visitor Conservation and Tourism Levy (IVL) of NZD $35. This is included in the cost.

Timeframes

Processing

within 72 hours

Allow up to 72 hours for the processing of your request, although it may take as little as 10 minutes.

COVID-19

New Zealand offices closed

New Zealand offices are closed. Offices outside of New Zealand are open except for the UK, US and India. Processing of critical visas related to COVID-19 requests for entry to New Zealand are being prioritised based on the direction of the New Zealand Government.

Managed isolation and quarantine

on arrival in New Zealand

Travellers coming from outside a quarantine-free travel zone will not be able to board a flight to New Zealand without a voucher confirming allocation in a managed isolation facility. COVID testing and 14-day stays in managed isolation facilities are mandatory.

1

You request an NZeTA

You must hold an NZeTA before you leave for New Zealand. 

NZeTA mobile apps

NZeTA app — Apple Store
NZeTA android app — Google Play

Receiving centre details

Receiving centres handle the administrative, non-decision making activities surrounding the lodgement of a visa application. The information here is a guide only. For the most up to date and accurate information please visit the the website as listed below.

Payment methods

Credit Card
You can pay by Visa or MasterCard credit card.

Debit Card
You can pay by Visa or MasterCard debit card.

2

We approve your NZeTA

We check your identity to make sure that you do not pose a security risk to New Zealand. This usually takes about 10 minutes but can take 3 days or longer if we need to investigate further. We contact you if we need further information.

When we have finished our checks, we tell you, and your airline or curise ship operator that we have approved your NZeTA.

If we refuse your NZeTA

3

You check in for your journey to New Zealand

Your airline or cruise ship operator checks your passport and NZeTA before they let you board. Have your NZeTA approval with you when you check in.

Before you travel to New Zealand

4

You arrive in New Zealand

If you arrive by plane, you must complete an arrival card before you can enter New Zealand. Present the completed card to border officials so they can grant you a visa for your visit to New Zealand.

If you arrive and leave by cruise ship, you can stay for up to 28 days — we call this a deemed visitor visa.

Arriving by cruise ship