Knowledge base articles

Fingerprinting services for police certificates

Due to the COVID-19 pandemic, there are no available providers for fingerprint services in New Zealand.

This includes Kiwibank and the New Zealand Police. Please do not contact them to request fingerprint services.

If you are unable to obtain a police certificate for this reason, please provide this explanation with your visa application.

For further information on the impact of COVID-19 on Immigration New Zealand and visa applications, consult the COVID-19 Hub.

COVID-19 Hub