Terms and Conditions - Skilled Migrant Online Terms of use

You will be responsible for all activities that are carried out under your account.

Unauthorised access of the Skilled Migrant Online Services is not permitted. Skilled Migrant Online Services must not be used for:

  • what is or could reasonably be regarded as improper, injurious, offensive or unlawful purposes
  • in a manner that is likely to interfere with other INZ systems or services
  • in a manner likely to interfere with anyone else's use of the Skilled Migrant Online Services.

INZ investigates all instances of unauthorised access to the Skilled Migrant Online Services.

For the avoidance of doubt, the use of automated tools (including the use of scripts, web-crawlers, robots or screen-scrapers) to access, attempt access, or in any way applied to the Skilled Migrant Online Services is unauthorised.

INZ has measures to identify instances of unauthorised access and reserves the right to take action in relation to any such instances of unauthorised access to the Skilled Migrant Online Services.

INZ reserves the right to suspend, restrict or terminate your access to this System at any time without notice at our discretion if we have reasonable grounds to believe you have breached any of the terms of use.

Instances of unlawful access and/or use may also be liable for prosecution.

INZ reserves the right to:

  • modify, suspend or withdraw all or any part of the Skilled Migrant Online Services without notice
  • change any of these terms and conditions without notice (any continued use by you of the Skilled Migrant Online Services following any changes shall be deemed to be acceptance of the changes).

In any of the above circumstances, INZ will not be liable to you or to any third party for any loss or damage whatsoever.

INZ is constantly looking for new ways to improve this System. We therefore reserve the right to amend these terms at any time. All such changes will take effect once they have been posted on the System and you will be deemed to have accepted any such changes by your use of the System from such time.

About Skilled Migrant Online Services

Registering for Skilled Migrant Online Services will allow you to complete an online Expression of Interest and if eligible, submit an Expression of Interest as a first step to applying for residence in New Zealand as a skilled migrant.

You will also be able to view the status of your Expression of Interest. When submitting an Expression of Interest, you will need to pay an application fee by credit card (Visa or MasterCard) either online or manually, or by bank cheque. Each time you use Skilled Migrant Online Services, you will be asked to identify yourself with your User Name and Password.

You could lose access to your personal information if you can’t provide the correct User Name. You will also be responsible for any incorrect or unauthorised use of your User Name and Password. So make your User Name and Password easy to remember and keep them confidential.

Skilled Migrant Expression of Interest

The term “Expression of Interest” used by Skilled Migrant Online Services refers to the completion of an online form, which, if it meets our criteria, can be submitted to Immigration New Zealand. If your Expression of Interest is submitted successfully it will be entered into a Pool and prioritised in terms of points claimed.

Following some checking, those with the top points will be selected from the Pool and sent an official invitation to apply for residence. When a decision on your Expression of Interest has been made, you will be notified by email and you will also be able to check the status of your Expression of Interest by viewing your Skilled Migrant Online Services homepage.

If your Expression of Interest is not selected from the Pool the first time it will remain in the Pool for six months. If it is still unsuccessful, we will tell you that your Expression of Interest has been withdrawn from the Pool.

Your Expression of Interest, and any other details that you enter when using this website will be retained by Immigration New Zealand and will be electronically available to Immigration New Zealand Branches and our National Contact Centre. All steps have been taken to ensure that Immigration instructions is adhered to in all respects, and in accordance with Immigration New Zealand Operational Manual, Immigration Act 2009 including subsequent amendments and regulations. Expressions of Interest selected from the Pool will be subject to approval by an Immigration.

Online payment transactions

Payment of your EOI fee can be made through Skilled Migrant Online Services using Visa™ or MasterCard™ Credit Cards. All payments are conducted in New Zealand Dollars ($), and Immigration New Zealand accepts no risk or liability where foreign exchange rates may prove unfavourable.

The New Zealand Government charges a Goods and Services Tax (GST) on all Goods and Services in New Zealand, including Immigration New Zealand applications. This Tax is included as part of the standard fee. Payments are accepted for the processing of the Expression of Interest, and do not constitute in any way, an approval of an Expression of Interest. Following payment an Expression of Interest could be approved or declined in an Immigration New Zealand Branch where an Expression of Interest has been transferred for further processing.

Immigration New Zealand is not obligated to provide any form of refund if an Expression of Interest is declined for any reason. A secure system for processing credit card transactions is provided by Westpac Banking Corporation.

Security statement

Cookies are used to help manage your Skilled Migrant Online Services session. You will need to have cookies enabled on your Internet browser to make any application online. The cookies are “non-persistent” and will be destroyed when logging out of Skilled Migrant Online Services, or when closing your Internet browser. Cookies are valid for one session only, and will never be saved or written to your hard drive.

Skilled Migrant Online Services uses standard Hyper Text Mark-up Language (HTML). No Dynamic HTML (DHTML), client side components (such as ActiveX or Java Applets), or client side scripting languages (such as JavaScript) are used. All reasonable precaution has been exercised in establishing Skilled Migrant Online Services to prevent unauthorised use or tampering with customer information.

Secure Sockets Layer (SSL) encryption technology provides a secure industry standard to protect your personal information while online. This means that all information transferred between your Internet browser and Skilled Migrant Online Services is strongly encrypted and is secured.

Our Internet site is built to work with Microsoft Internet Explorer version 4.0 and above, and Netscape Navigator version 4.0 and above. If you experience any difficulties in viewing, or interacting within Skilled Migrant Online Services, please check the version of your browser, and upgrade if necessary. If you are using a recent version, and continue experiencing problems, please contact the Webmaster.

No confidential personal information about your EOI, or any other such personal information that Immigration New Zealand retains, will be transmitted through email to you.

If your submitted Expression of Interest is successful, an email will be sent to your registered email address with a link to the Skilled Migrant Online Services Log On page where you can access your Expression of Interest status.

Transactions through Paymark™ (www.paymark.co.nz) using personal credit card details, establish a secure link directly between yourself and the Paymark™ server. The link with the Internet is then disestablished and a secure link established into the banking system for verification and authorisation of the credit card and the transaction. Transactions are made using industry-leading 128-bit encryption. A transaction will normally be conducted within 10 seconds.

Immigration New Zealand will not retain a record of your credit card details, although these details will be held by Paymark™ and the banking system as an audit trail of your payment transaction.

Disclaimer and liability

The purpose of the information content within the Skilled Migrant Online Services site is to assist with your Skilled Migrant Online Services Expression of Interest only.

Immigration New Zealand has taken all reasonable care to ensure that the information provided during your Expression of Interest process is accurate, and adequate for the purposes of this service.

Immigration New Zealand shall not be liable for any loss through the misuse, directly or indirectly, of any information, product or service.

You assume all risks associated with use of the website, including the risk of your computer, software or data being damaged by any virus which might be transmitted or activated via the website or your access to it and the risk that the content of this website and linked websites may not comply with the laws of any country outside New Zealand.

Information or materials which are offensive, pornographic, unsuitable for minors' access or otherwise of a criminal or violent nature may be accessible through this site either as a result of hacking or material placed on linked websites. Immigration New Zealand makes no representations as to the suitability of the information accessible for viewing by minors or any other person.