2011-Nov 05: Notifying Resolutions of a significant change to a client’s status

Visa Pak 28 - Information about when Notifying Resolutions of a significant change to a client’s status.

Visa Paks

5 August 2011

Notifying Resolutions of a significant change to a client’s status

Please remind your teams that when there is a current AMS information warning indicating either a Ministerial or other Resolutions related application, they need to contact Resolutions to inform us of any significant change in relation to the status of a client. A clear example of this is when it comes to the attention of INZ that a client is now deceased.

While Resolutions will regularly check AMS for changes throughout the processing of our work, we would appreciate a heads-up about anything significant in order to ensure that nothing important is missed.