Request or change your personal information — including on an NZeTA

You can ask for a copy of the information we hold about you and have it corrected if it is wrong. You can also ask to change your details on an NZeTA.

Complete the appropriate form to ask for a copy of the information we hold about you, which includes arrival and departure records. You can also ask for someone else’s information if they have given you permission to do so.

Make sure you include as much information as possible about what you need.

Requests can take up to 20 working days to process.

Request your information

Use this form to ask for the information we hold on you.

Request my information

Request someone else’s information

If someone has given you permission to request their personal information from us, you can use this form to ask for it.

Request personal information for someone else

Request a change to NZeTA information

Use this form to update passport details, name changes, email addresses, and correct small errors on an NZeTA.

Request a change to NZeTA information