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Changes for Family Residence applications processed in London Friday, 30 September 2016

From 10 October 2016, all Family Residence applications that would have been received at the London Visa Application Centre (VAC) and processed at the Immigration New Zealand (INZ) London Area Office will be processed in Auckland, New Zealand.

This change affects the following:

  • Family Uncapped Streams – Dependent Child and Partnership residence applications.
  • Family Capped Streams – Parent Category residence applications.

The change does not affect Parent Retirement Category or Skilled Migrant Category residence applications.

Applications should be sent to INZ’s Northern Area Documentation Office at the following addresses:

By post
Immigration New Zealand
PO Box 76895
Manukau City 2241
New Zealand

Physical address for courier delivery only
Immigration New Zealand
Level 3, 20 Amersham Way
Manukau 2104
New Zealand

We recommend that you use a reputable international mail service when sending us your application and that you make a copy of your application before you send it to us.

Family Residence applications will be processed at our Manukau Area Office or at Henderson Area Office for applications represented by a Licensed Immigration Advisor/lawyer.

Up until 10 October 2016, you should continue to send your application to the London Visa Application Centre (VAC) as per the Fees, decision times and where to apply tool.

Fees, decision times and where to apply

If you send your application to the London VAC before this date but it arrives after 10 October, we will still lodge your application. If you expect your application to arrive after 10 October then you should send it directly to New Zealand.

If you are notified by Immigration New Zealand that your residence application has been approved, you can submit your passport to your nearest VAC and they will arrange for a label to be placed in your passport. You will not need to send your passport to New Zealand to receive your visa label. You will need to pay a fee at your nearest VAC for this service.
Nearest VAC

If you have any questions or concerns call our Immigration Contact Centre on +64 9 914 4100.