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Document Uploads Intermittent issues

Failure to upload supporting documents

There are intermittent issues when uploading documents for Work, Visitor and Student applications through the Immigration Online service. We ask that you try again later as we work to resolve this matter. This has been given a high-priority and we are currently working to resolve this as soon as possible.

Please note that the online Work, Visitor, and Student application system may go down for short periods while we work to restore this service. 

We apologise for any inconvenience. Please note that Working Holiday Visa applications and Skilled Migrant Category Expressions of Interest are not impacted.


Last update 4:10 p.m Friday 25 August