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More than 100,000 NZeTAs processed Tuesday, 10 September 2019

Immigration New Zealand (INZ) is encouraged by the number of travellers who have requested their NZeTA (New Zealand Electronic Travel Authority) ahead of it becoming mandatory from 1 October 2019.

More than 100,000 travellers have requested an NZeTA via the web form or mobile app since the system went live a month ago.

INZ’s Policy Director Nick Aldous says it’s encouraging to see that travellers are aware of the new NZeTA requirement and aren’t leaving it to the last minute, especially ahead of the summer travel period.

“Since the system went live, we have received thousands of NZeTA requests every day, with over 99 per cent of those processed automatically,” Nick Aldous says.

“However, INZ remains concerned that there are still people intending to travel to New Zealand from 1 October who have not yet requested their NZeTA, particularly from some Asian countries such as Japan and South Korea, and we encourage these travellers to go online and apply now to ensure they are able to board their flight, rather than waiting until the last minute.

“With the summer holiday season just around the corner, it is also timely to remind New Zealanders who have friends and family from visa waiver countries coming to visit that anyone who previously travelled to New Zealand visa waiver will not be able to travel to New Zealand from 1 October unless they have an NZeTA.

“The NZeTA is quick and easy to apply for, taking less than 10 minutes to complete,” Nick Aldous says.

To ensure that travellers are aware of their new obligations, INZ launched a global marketing communications campaign to help educate travellers about the changes made at the border to enhance New Zealand’s security.

“While the campaign has been successful so far, we want to ensure that all travellers receive the correct information and request their NZeTA through the official channels to avoid any travel disruption.

“INZ encourages travellers apply for the NZeTA using the official government website (immigration.govt.nz/nzeta) or mobile app, rather than using an unauthorised third party,” Nick Aldous says.

The NZeTA will be mandatory for visitors from visa waiver countries from 1 October 2019 and costs NZD$9 via the mobile app and NZD$12 through the website. At the same time that a visitor requests their NZeTA, they will be charged the new NZD$35.00 International Visitor Conservation and Tourism Levy (IVL).

New Zealand and Australian citizens and visitors who already have a valid New Zealand visa will not be required to have an NZeTA.

Travellers should allow up to 72 hours for their NZeTA request to be processed. People who don’t hold an NZeTA when they check in for their flight or cruise from 1 October will not be able to board.


More information

More information on the NZeTA, as well as the web form to request an NZeTA, can be found at:

immigration.govt.nz/nzeta

For further information contact the media line by email.

media@mbie.govt.nz