New Zealand border entry requirements

Entry to New Zealand from all countries remains strictly controlled to help prevent the spread of COVID-19.

Pre-departure COVID-19 test

A negative COVID-19 test result is required for most travellers to New Zealand 

A negative test result is not required for travellers from the following regions:  

  • Antarctica
  • Australia
  • Cook Islands
  • Federated States of Micronesia
  • Fiji
  • Kiribati
  • Marshall Islands
  • Nauru
  • New Caledonia
  • Niue
  • Palau
  • Samoa
  • Solomon Islands
  • Tokelau
  • Tonga
  • Tuvalu
  • Vanuatu
  • Wallis and Futuna.

Other exemptions from pre-departure test requirements | COVID19.govt.nz 

Managed isolation and quarantine

Travellers to New Zealand from all countries, except eligible passengers from the Cook Islands, must complete a 14-day stay in managed isolation or quarantine. 

You are legally required to obtain a Managed Isolation Allocation system voucher confirming your place in a managed isolation facility before boarding a flight.  

WARNING

Without a voucher confirming your allocation in a managed Isolation facility you will not be able to board your flight to New Zealand. A Managed Isolation Allocation system voucher is not a visa. 

Secure your place | Managed Isolation and Quarantine 

Who can come to New Zealand without requesting to travel

Those allowed to come here without first requesting to travel are:

  • New Zealand citizens and permanent resident visa holders
  • the partner or dependent child of a New Zealand citizen or permanent resident, and your visa is based on this relationship
  • a diplomat who holds a post in New Zealand
  • Australian citizens or permanent residents ordinarily resident in New Zealand
  • Eligible travellers from the Cook Islands
NOTE

If you are a dependent child you must be younger than 20 if you have a temporary visa, or younger than 25 if you have a resident visa.

Resident visa holders

Travel conditions of all other resident visas must be valid for the holder to enter New Zealand.

Your resident visa must have been granted:

  • when you were in New Zealand, or
  • when you were offshore but you have used it to travel to New Zealand previously, or
  • because you previously held a resident visa while in New Zealand.

Australian citizens and permanent residents ordinarily resident in New Zealand

Australian citizens and permanent residents who ordinarily reside in New Zealand can travel to New Zealand.

NOTE

We recommend you check your eligibility before your intended departure by completing a 'request to travel'. 

Request for travel to New Zealand

If you attempt to travel to New Zealand without prior approval you must provide acceptable evidence at airport check-in clearly showing that you are ordinarily resident in New Zealand.

This may include but is not limited to:

  • Government-issued documentation — for example, New Zealand driver licence, or evidence of tax residency with Inland Revenue
  • documentation confirming current employment or approved study in New Zealand
  • documentation confirming you own or rent property in New Zealand — for example, utility bills, rates notices, lease agreement.

Your residency will be verified against your travel history before Immigration New Zealand makes a decision if you are allowed to board your flight.

Other Australians who are not ordinarily resident in New Zealand may still be able to come to New Zealand under another category.

Travel to and from Australia

Australia has announced passengers from New Zealand may be able to travel to Australia, quarantine-free if they have not been in an area designated a COVID-19 outbreak location in New Zealand in the preceding 14 days. 

New Zealand safe travel zone | COVID19.homeaffairs.gov.au 

Entry to New Zealand from all countries, including Australia, remains strictly controlled to help prevent the spread of COVID-19. 

Our quarantine requirements and eligibility to enter New Zealand are not affected by the announcement from the Australian government. 

Transiting New Zealand 

New Zealand Alert Level and transit rules can change quickly. Make sure you can transit through New Zealand and enter any country on your journey. You will not be allowed to board your plane without required documentation. 

Transit passengers information

Other travel must be for a critical purpose

Anyone else coming to New Zealand must be coming for a critical purpose and they must request approval first. Travel must be for a reason that we think is critical and is on our critical purpose list.

Reasons you can travel to New Zealand

How to request to travel

Other critical workers

If you are an 'other critical worker' your employer needs to complete an 'Employer request for critical worker exception' form, and be invited to apply for a visa. 

Bringing workers into New Zealand

Quarantine-free travel from the Cook Islands (Safe Travel Zone)

If you are from the Cook Islands you can apply for any visa. You do not need to have a critical purpose or submit an expression of interest for a visa if you are in the Cook Islands.

You can only apply for a visa if you are physically present in the Cook Islands at the time you submit your visa applicationNormal visa processing timeframes apply.

Currently the Cook Islands is considered to be a Safe Travel Zone when applying online for a visa. 

NOTE

After arriving from the Cook Islands, if you leave New Zealand to travel to another country, for example Fiji and the US, and want to return to New Zealand again you will need to have a critical purpose and submit an expression of interest.

Visa-waiver travellers coming from the Cook Islands

If you are eligible to travel visa-waiver you must request an NZeTA prior to travelling.

If you already have an existing valid NZeTA you can use this.

Australian citizens and Australian permanent residents in the Cook Islands

Australian citizens can travel to New Zealand without applying for a visa or NZeTA prior to travelling.

Australian permanent residents will need to request an NZeTA before travelling.

Boarding the plane to travel to New Zealand

To travel to New Zealand from the Cook Islands you must:

  • Be flying from the Cook Islands to New Zealand directly on a commercial aircraft operated by Air New Zealand, and
  • Have been present in the Cook Islands for at least 14 days immediately before travelling to New Zealand.

If you do not meet these criteria you will be denied boarding or refused entry to New Zealand.

On arrival in New Zealand there are also some health criteria you must meet. This includes:

  • maintaining at least 2 meters physical distance from anyone in the arrival airport who did not arrive from the Cook Islands, and
  • wearing a face covering while in the arrival airport, and
  • not have had contact with a confirmed case of COVID-19 in the past 14 days
  • not have any COVID-19 symptoms, and
  • not be waiting for a COVID-19 test result.

You may have your temperature checked or be need to undergo a medical assessment on arrival.

Quarantine-free travel from the Cook Islands to New Zealand | Covid-19

Transiting New Zealand to Australia from the Cook Islands

There may be restrictions on transiting New Zealand to Australia. Check with your airline and the Australian Government for entry requirements.

Department of Home Affairs

Visa processing information

Offices in New Zealand are open. Some offices outside New Zealand remain closed.

You are strongly encouraged to apply online for eligible visas as paper applications can take longer to process.

Offices outside New Zealand

Visa applications from outside New Zealand

We will process relationship-based visas for partners and dependent children of New Zealand citizens and residents. Relationship-based visas are: 

  • Culturally Arranged Marriage Visitor Visa
  • Partner of a New Zealander Visitor Visa
  • Partner of a New Zealander Work Visa
  • Partner of a New Zealander Resident Visa
  • Child of a New Zealander Visitor Visa
  • Dependent Child Student Visa
  • Dependent Child Resident Visa
  • Adoption Visitor Visa
  • Adoption Pre-citizenship Visitor Visa

This does not include General Visitor Visa applications made on the basis of a relationship which does not meet immigration partnership requirements.

Australian citizens and permanent resident visa holders living outside New Zealand, but who are partners of New Zealand citizens and residents, may be granted an exception to travel to New Zealand. You will need to submit a request to travel. If approved you will be given a single entry residence visa.

Citizens of visa waiver countries who are partners of New Zealand citizens and residents, may be granted an exception to travel to New Zealand. You will need to submit a request to travel and may be invited to apply for a relationship based visa.

List of visa waiver countries and territories

Temporary visa applications

Applications for most temporary visas from people outside of New Zealand are suspended.

The following offshore temporary entry class visa applications can still be made:

  • relationship-based visas for partners and dependent children of New Zealand citizens and residents
  • visa applications made by people invited to apply because they have a critical purpose for being in New Zealand
  • visas for diplomatic, consular and official staff and accompanying dependants
  • Antarctic Traveller Visitor visas and Antarctic Work visas
  • Recognised Seasonal Employer (RSE) Limited visas.