- This is not current policy -
The policy in this manual ceases to be effective from 29 November 2010.
To see the current Immigration New Zealand Operational Manual go to
C5.70 Communications on refugee matters
C5.70.1 Methods of communication
Immigration (Refugee Processing) Regulations 1999 reg 22
Unless otherwise specified, any matter that is to be communicated between a refugee status officer and a claimant or person whose refugee status is in question may be communicated by:
- ordinary post; or
- registered post; or
- personal service; or
- facsimile copy.
C5.70.5 Receipt of communications
Immigration (Refugee Processing) Regulations 1999 reg 23
- If a document is sent by ordinary post or registered post to a claimant or other person whose refugee status is in question, the document is to be treated as having been received by the person 5 working days after it is sent.
- If any document is sent by facsimile copy, the document is to be treated as having been received as soon as the machine sending the facsimile prints a report indicating that the machine intended to receive the facsimile has received the transmission.
C5.70.10 Requirements to supply address include requirement to give facsimile number, if available
Immigration (Refugee Processing) Regulations 1999 reg 24
- When notifying an address or addresses to a refugee status officer under C4.30.15, a person must also notify the officer of any facsimile number (including that of a representative), if available, by which they may be contacted.
- The requirement to inform a refugee status officer of changes of address also includes the obligation to inform the officer of changes of facsimile number, if appropriate.
- In cases where an officer may assume that the latest address supplied is correct, the officer may also assume that the latest facsimile number supplied is correct.