See E7.1 Effective 26/07/1999
E7.1.1 Checking for information from previous applications
Visa and immigration officers should check previous applications for relevant information, and if necessary contact the branches or offices that processed the previous applications, especially if applicants are applying outside their home country.
E7.1.5 Referral to appropriate receiving office
When assessing applications lodged at an office other than the designated receiving office for the applicant's country of nationality, visa and immigration officers should refer to Z6.1 and where necessary refer the application to the appropriate receiving office before making a decision on the application.
Effective 01/03/2000