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C5.70 Communications on refugee matters

C5.70.1 Methods of communication

Immigration (Refugee Processing) Regulations 1999 reg 22

Unless otherwise specified, any matter that is to be communicated between a refugee status officer and a claimant or person whose refugee status is in question may be communicated by:

  1. ordinary post; or
  2. registered post; or
  3. personal service; or
  4. facsimile copy.

C5.70.5 Receipt of communications

Immigration (Refugee Processing) Regulations 1999 reg 23

  1. If a document is sent by ordinary post or registered post to a claimant or other person whose refugee status is in question, the document is to be treated as having been received by the person 5 working days after it is sent.
  2. If any document is sent by facsimile copy, the document is to be treated as having been received as soon as the machine sending the facsimile prints a report indicating that the machine intended to receive the facsimile has received the transmission.

C5.70.10 Requirements to supply address include requirement to give facsimile number, if available

Immigration (Refugee Processing) Regulations 1999 reg 24

  1. When notifying an address or addresses to a refugee status officer under C4.30.15, a person must also notify the officer of any facsimile number (including that of a representative), if available, by which they may be contacted.
  2. The requirement to inform a refugee status officer of changes of address also includes the obligation to inform the officer of changes of facsimile number, if appropriate.
  3. In cases where an officer may assume that the latest address supplied is correct, the officer may also assume that the latest facsimile number supplied is correct.

Effective 01/10/1999

Related Topics

C5 Determining claims for refugee status

C5.1 Confidentiality to be maintained

C5.5 Information on claimant's rights

C5.10 Officer may determine procedures on claim

C5.15 Request by officer for further information

C5.20 Comment on prejudicial information

C5.25 Failure to provide further information or to comment on prejudicial information

C5.30 Request for document to be produced by third party

C5.35 Interviews

C5.40 Claimant to establish claim

C5.45 Determining a claim

C5.50 Decisions on claims

C5.55 Declining claims or refusing to consider subsequent claims

C5.60 Recognition of claimant as refugee

C5.65 Withdrawal of claim for refugee status