A7.15 Reasonable assistance and transferring requests

Privacy Act 1993 ss 38, 39

1. Reasonable assistance must be given to the person making a request to ensure it is made in accordance with the Act and is to the appropriate agency.
2. If the information is held by another agency or is more closely connected with the functions of another agency, the request must be transferred promptly but not later than 10 working days, and the requestor informed in writing.

Effective 26/07/1999