If something needs repairing, talk to the landlord first. However..
If something needs fixing urgently, for instance a leaking hot water cylinder, or a blocked toilet, and you cannot contact the landlord, you may get the repair work done yourself. In this case the landlord must refund the repair cost.
If you ask the landlord to do necessary repairs, and nothing is done, send your landlord a letter requesting that the work be done within ten working days. If the repairs are still not done, make an application to the Tenancy Tribunal. If the problem is serious, the landlord may be ordered to pay you compensation, or you may be able to end the tenancy.
If you damage a rental property, or make it unfit to live in, the landlord can give you ten working days to put things right. If the work is not done, the landlord may ask the Tenancy Tribunal to order you to do the required cleaning/repairs, or for the tenancy to be ended.
