We will be emailing a survey invitation to a number of recent visa applicants. The June 2011 Quarterly INZ Customer Satisfaction Survey asks visa applicants questions about their application experience.

The information gathered will help us improve the services we provide to future applicants. This is a short survey and shouldn’t take more than 5 minutes of your time.

Please note that participation in the survey is voluntary and in no way affects an individual's application. Premium Research (an independent research company) is conducting this survey, and responses are anonymous.

The survey runs from Monday 9th May to Monday 23rd May 2011. Before the survey closes, a reminder email will be sent out to applicants who were contacted earlier in case they have deleted the link but now would like to take part.