Contact us
Use our Online Help service to find answers to commonly asked questions or to ask us a question online. You can also use this system to give us feedback on our service, feedback on our website or to lodge a complaint. This is our preferred channel for dealing with general or non-urgent queries during peak times.
Visit our branch pages to find out about immigration information for your area or region.
Contact us online
| Reason for contacting us |
Go to: |
| If you have questions about immigration matters you can search our database of questions and answers or submit a question to us. Go to: |
Information |
| If you have feedback about our services go to: |
Feedback |
| If you have complaints or if you have any privacy-related issues, go to: |
Complaints |
| For feedback on our website including technical problems such as broken links go to: |
Website feedback |
Contact our National Contact Centre by phone
| Location |
Phone number |
| If you have a query and wish to call us from outside of New Zealand please phone: |
+64 9 914 4100 |
| If you have a query and wish to call us within New Zealand but outside of Auckland, please phone: |
0508 558 855 |
| If you have a query and wish to call us from Auckland, please phone: |
09 914 4100 |
Documents for National Office in Wellington should be sent to:
Immigration New Zealand
PO Box 3705
Wellington
NEW ZEALAND
Our branches
All of our onshore and offshore branches have their own webpages which contain both branch-related and region-specific information.
Page Last Updated: 22 Aug 2005