From within the UK: 09069 100 100 (live agent available 9 am to 5 pm Monday to Friday, excluding bank holidays - calls charged at £1.00 per minute from a BT land line)
From outside the UK: +64 9 914 4100 (live agent available 7 am to 7 pm (New Zealand time) Monday to Friday, excluding most New Zealand public holidays - standard overseas call charges apply).
+44 207 973 0370
A 24 hour telephone information service is available seven days per week through our UK call centre on:
If you wish to request an information pack you can do so from a live agent at our call centre in the UK. Our call centre in New Zealand cannot send information packs overseas. You can also download the most up to date version of all of our forms and guides from our website.
If you wish to speak to a live agent please call during the hours listed above.