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Frequently asked questions

How do I lodge a visa application?

You can lodge your application in person between 8.30am to 12.00 noon Monday to Friday or your application can be submitted by post or courier.

What documents should I lodge with my visa application?

You can take a look at our checklists to find out what documents you need to provide.

Is an original confirmed ticket required with an application for a visitor visa?

You do not need to submit an original travel ticket with the visa application. We do ask for copies of travel booking but recommend clients do not purchase a ticket before the visa is approved.

I have purchased my ticket; can you process my visa urgently?

We recommend you do not purchase your ticket until your visa is approved.

Who can be included in a visitor visa application?

One visitor visa application and one fee can include a husband and wife and their dependent children 19 years of age and under. 

Do I need to submit my application in person?

No. You can send your application by post or courier or arrange for someone else to bring your application to our office.

Do I need to collect my visa in person?

No. You can nominate a colleague, family member or friend to collect your finalised application, but you must notify us in writing of the name of this person and they should bring ID.

What are the processing times for the different types of visa applications?

See our visa application processing times.

Can I have my application processed in shorter timeframe?

Your application will be treated as urgent only in extreme circumstances such as a serious family illness, to attend a funeral in New Zealand, or to seek urgent medical treatment.

Can I pay a fee to have my application processed urgently?

No. Applications will only be processed urgently in emergencies and no extra fee is charged.

Can I apply for an extension to my visa?

No. You must lodge a new application along with the processing fee and all relevant information to obtain a new visa.

How much money should I carry with me if I am travelling to New Zealand on a holiday?

You will need approximately NZ$1000 per person per month.

Do I need to do a medical check and where can I get my medical certificates completed?

If you intend to stay in New Zealand for more than 6 months you will need to do a Temporary Entry X-ray Certificate (INZ 1096) PDF [134KB].  If you wish to stay for over 9 months you need to do a Medical and Chest X-ray Certificate (INZ 1007) PDF [474KB].  We will only accept medical certificates completed by an Immigration New Zealand (INZ) panel doctor. We will not accept reports or certificates from a doctor not on the INZ list of panel doctors.

What does outward passage/funds waived mean?

If your visa label states 'Outward Passage Waived' or 'Funds Waived', you will not be required to show evidence of return journey or evidence of funds at the airport. However, if these are not waived you will be required to carry a return ticket and sufficient funds to meet the expenses of your visit to New Zealand.

My family and I have been issued visitor visas together which are valid for the same period of time. Do we all need to travel at the same time?

No, the entire family does not need to travel at the same time. However, everyone needs to enter New Zealand before their visa expires.

When should I apply for the transfer of a visa?

If your passport has a valid New Zealand visa and has expired, you must apply for your visa to be transferred from your old passport to your new passport. You cannot travel to New Zealand on a visa in an expired passport.  Please submit Transfer form INZ 1023, your old and new passport along with the current processing fee which can be found in our Office and Fees finder.

What is a group visa?

A group visa is a single visa issued to a group of people travelling to New Zealand for the same purpose, who will be entering New Zealand together. The group members do not receive visa labels endorsed on their individual passports. The visa is instead pasted on the group visa form which contains the names of all the group members. Each member of the group will have their passport endorsed on arrival in New Zealand. To apply for a Group Visa each person should complete the normal Visitor visa form.

Do we need to pay for the return of our documents?

There are no additional charges for the return of documents. Documents are usually returned by EMS registered mail.

Can visiting nationals of other countries lodge their applications for visas at the Ho Chi Minh City office?

Other nationals residing in Vietnam can lodge an application for temporary entry visas at our office.

Who does not need a visa?

People from visa-waiver countries are not required to obtain a visa to enter New Zealand.

 


Page Last Updated: 01 Nov 2011
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