We understand how important it is to you that we process your application as quickly as possible.
We will receipt all applications and lodge them into our computer system within 24 hours. If you have supplied us with your email address, you will receive notification that we have received your application.
If your application includes full and accurate documentation and there are no complications arising (eg health referrals) we will meet the following standards.
- Work visas (general, AIP, and partnership) — within 30 days
- Work visas specific — up to five working days
- Visitor visas (ADS groups) — up to three working days
- Visitor visas (groups) — up to 10 working days
- Visitor visas (general) — up to 10 working days
- Visitor visas (business) — up to five working days
- Visitor visas (partnership) — within 30 days
- Student visas — up to 10 working days
- Returning residents visas (RRVs) — up to three working days
- Replacement visas — up to three working days
Where we cannot process applications within these timeframes, you will be contacted by phone or email.