Telephone:
9:00 am to 12 noon and 1:00 pm to 4:00 pm (Monday to Friday except Wednesday)9:00 am to 12 noon and 1:00 p.m. to 2:00 pm (Wednesday).
Reception counter: for submitting new applications9:00 am to 11:30 am and 1:00 pm to 2:30 pm (Monday to Friday except Wednesday).9:00 am to 11:30 am and 1:00 pm to 2:00 pm (Wednesday).
Reception counter: for general enquiries and passport collection9:00 am to 12:00 noon and 1:00 pm to 3:00 pm (Monday to Friday except Wednesday).9:00 am to 12:00 noon and 1:00 pm to 2:00 pm (Wednesday).
The Bangkok branch reception counter closes at 2:00 pm on Wednesdays for staff training.