If an applicant fails to attend a formal interview for which an interpreter has been obtained, the NZIS will pay the interpreter fee and arrange a new interview.
The applicant will be notified in writing of the date and time of the second interview and that if they fail to attend without notifying the NZIS, they may be charged the cost of the interpreter.
When arranging an interview, the NZIS must communicate the rules and choices on interpreters to the applicant in writing.
