Use our Online Help service to find answers to commonly asked questions or to ask us a question online. You can also use this system to give us feedback on our service, feedback on our website or to lodge a complaint. This is our preferred channel for dealing with general or non-urgent queries during peak times.
Visit our branch pages to find out about immigration information for your area or region.
Contact us online
| Reason for contacting us |
Go to: |
| If you have questions about immigration matters you can search our database of questions and answers or submit a question to us. Go to: |
Information |
| If you have feedback about our services, go to: |
Feedback |
| If you have complaint related issues, go to: |
Complaints |
| If you have any privacy-related issues, go to: |
Privacy |
| For feedback on our website including technical problems such as broken links, go to: |
Website feedback |
Contact us by phone
| Where are you calling from? |
Telephone |
|
United Kingdom |
09069 100 100 |
|
Outside New Zealand, but not United Kingdom |
+64 9 914 4100 |
|
Auckland, New Zealand |
09 914 4100 |
| New Zealand, but not Auckland |
0508 558 855 |
Documents for National Office in Wellington should be sent to the address below. Do not send applications to this address.
Immigration New Zealand
PO Box 3705
Wellington
NEW ZEALAND
Our branches
All of our onshore and offshore branches have their own webpages which contain both branch-related and region-specific information.