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Contact Us

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Complaints and related issues. Complaints page

Contact us by phone

Immigration Contact Centre is open Monday to Friday, 7am-7pm (New Zealand time), except on New Zealand public Holidays.

 
Outside New Zealand Telephone

United Kingdom

09069 100 100

Outside New Zealand, but not United Kingdom

+64 9 914 4100

 
In New Zealand Telephone

Auckland

 09 914 4100
Wellington 04 910 9915
Everywhere else in NZ 0508 558 855

Our branches

All of our onshore and offshore branches have their own webpages which contain both branch-related and region-specific information.

New Zealand Branches
Auckland Business Migration Christchurch Compliance Operations
Contact Centre Dunedin Fraud Hamilton
Immigration Profiling Group Onshore Border Pacific Division (Auckland) Palmerston North
Queenstown Resolutions Team Recognised Seasonal Employer (RSE) Processing Unit Refugee Status Branch
Wellington

Offshore Branches
Apia Bangkok Beijing
Dubai Ho Chi Minh City Hong Kong
Jakarta London Manila
Moscow New Delhi Nuku'alofa
Pretoria Shanghai Singapore
Suva Sydney

 

Other Offshore Receiving Offices
Americas Africa  Asia
Europe  Pacific
 

National office

Documents for National Office in Wellington should be sent to the address below. Do not send applications to this address.

 

Immigration New Zealand
PO Box 3705
Wellington
NEW ZEALAND